Small Business and Franchise Success Stories

Service-Disabled Veteran John Hartigan dreamed of owning his own business for years. With his background in consulting, construction, vending and Internet businesses, along with fundamental skills he gained in the U.S. Army, he and his wife Barbara felt they were well-equipped to start a business. It turns out, they were right.

His company, Technology Management Group, provides a full range of information technology and professional services including secure facility construction; network infrastructure; furniture design and provisioning; environmental management and more. In business less than a year, their group already counts clients like ANH Communications and Switzerland Air among their satisfied customers.

“We picked these fields because of the experience we had from the service, industry and federal government over the past 30 years. Serving [in the military] helped me focus on doing the right thing, treating people with respect, and staying focused. These are key factors to success in not only business but in life,” said Hartigan.

He heard about Guidant’s services through research on the Internet, then after speaking with a Guidant financing consultant, also learned of the Veteran Scholarship program, which is part of the Operation Enduring Opportunity campaign.

“The entire process working with Guidant has been terrific—very professional, very patient and very detailed. Right from the start the Guidant process moves you down the right path step by step. A new business could not ask for a better team mate.”

His advice for those wanting to make the leap into entrepreneurship is clear: pick a business line that you enjoy doing, have patience during the extensive paperwork process, network as much as possible and finally, “Set a realistic schedule. The first year can be very long.”

As for his 17 years of service in the military, he has very fond memories. “I am still in touch with folks I met in the ‘70s. You never have to say goodbye—just ‘see you at the next post.’”

In his spare time away from the business, Hartigan enjoys camping and traveling, and he’s grateful for the preparation his background gave him to thrive as an entrepreneur.

“The key take away for us is that the fundamentals we learned being a service family have translated into being successful in the business world. We have been fortunate and lucky to have been helped and mentored along the way. Now we want to grow [our business] and give something back for the blessings we have benefitted from.”

John is the third recipient of our Veteran Scholarship Award. To learn more about his business, visit the official Technology Management Group website.